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SCOPCLOUD provides a robust, reliable and secure interconnection. Supported by a redundant fiber optic network to offer uncompromising voice quality ! 

 

SCOPCLOUD FOR UNIFIED COMMUNICATIONS!

All of SCOPTEL IPBX features included

Dedicated to the North-American market, SCOPCLOUD provides SIP trunking and a complete set of features and capacities : Multi-tenant Cloud IPBX ; BYO logo ; Web-based management per tenant ; Robust, reliable and secure interconnections to the Public Switched Telephone Network (PSTN).

SCOPCLOUD supports unified communications, SIP Trunking, IP Video Conferencing, WebRTC, Messaging and Collaboration.

General

– DID and Local Number Portability

– Access to e911 and telephony operators’ services

– Local calls to North-America

– Speed Call

– External Name & Number Delivery

– Visual Call Waiting
– Simultaneous Ring
– Class of Service Call Restriction Capability
– Bridge Appearance
– Forced and Unforced

Security

– 24×7 Monitoring

– Incident/ Problem Management
– Configuration Management
– Capacity Management
– Service Level Management
– Installation of updates and patches
– Level 2 + 3 helpdesk

– Web-Based Reports
– Firewall services
– Backup services
– Security scans and audits

Calls

– Flexible Call Forwarding
– Call Hold/Parking
– Call Return
– Call transfer
– Caller ID
– Call Waiting/Simultaneous calls

– Voicemail to Email
– Custom Voice Prompts
– Voicemail Group

– Call Recording
– Do Not Disturb
– Three-way calling
– Calls to multiple location/extensions

Advanced

– Automated call routing
– Custom call routing
– Conferencing
– Ring all group
– Extensions group

– Receptionist/Operator Panel
– Reporting

– Virtual Fax
– API for CRM/Outlook Integration

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