ScopServ International Inc. announces that it has acquired the assets of Facilis Inc. 

With this transaction, ScopServ benefits from a complete videoconferencing system to complement its worldwide offering of a business telephony solution that will increase the market share of its flagship product ScopTel IPBX in its traditional markets and in those that Facilis has developed in recent years.

The solution for
your business communication
IP Business Telephony

You are
a corporate end user looking for a communication platform

  • To get the most specialized functionality your customers require
  • To consolidate all your customers on a single multi‑tenant platform
  • To provide a customer contact center that links calls to the enterprise CRM and ERP system
  • For a bilingual platform, documentation and service without compromise

We have
the solution

  • A single multi-tenant platform where all your clients can be grouped together
  • Complete business telephony for the office and telecommuting
  • The same IPBX for installations from 2 to 5,000+ extensions
  • Training, support and knowledge base in French and English
  • Hundreds of APIs for integration with CRM/ERP
  • Virtual Cloud or server installation

Hundreds of features

Corporate Directory
Call forwarding
Consultation of calls on hold
Enhanced Voicemail messaging
Distinctive Ring Tones
Extension groups, Ring Groups, Virtual Extensions, Paging Extensions
Call Monitoring
Static Call Queue Supervisiors
Multiple call-back list
Camp-on
Superflexible Dial Plans
Blind transfer to voicemail
Hotdesking
Softphone configuration with QR code
Multi-level Follow-Me
Personal IVR
Unified voice messaging
Off-site notification
Multi-language voice guides
CallerID hide/display
Wakeup Calls
Instant messaging
User Portal
QR code configuration for Softphone
And many more !!!

ScopServ Benefits

ScopServ is a competitive local exchange carrier (CLEC) registered with the CRTC to provide SIP Trunks and telephone numbers.

We offer secure Tier 3 data center hosting with high availability and fully established in Canada. SCOPTEL is a cloud based IPBX focused on SIP provider interoperability for seamless integration into the customer environment. Our solutions are supported by a team of professional and experienced IT engineers.

Service is provided by a team of experts who are always on the lookout for new features, continuous product improvement and adoption of industry best practices.

  • Complete
  • Stable
  • Customizable
  • Flexible
  • Scalable

They have confidence in us

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Bell Technical Solutions (BST)

Bell Technical Solutions (BST) is a wholly owned subsidiary of Bell Canada that has a 1200 user SCOPTEL IPBX license.

BST operates a call center for its residential and business customers who dial 611 for a technical support request or a service call.

Daniel Riley
Senior Business Consultant

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Commission des services électriques de Montréal (CSEM)

The Commission des services électriques de Montréal (CSEM) aims to provide a reliable, secure and sustainable underground infrastructure network.

The MESC uses SCOPTEL IPBX for its business telephony in the workshop and for the customer contact center. The telephone system and the thermographic manhole management system are interconnected to generate automated calls to employees.

Jean Mercier
Network Management Director

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Hypertec

Hypertec is a global leader in information technology products and services.

Licensed by SCOPTEL IPBX for 5,000 users, Hypertec manages disaster recovery and business continuity services for large corporations and governments.

The Hypertec Direct division also operates a customer contact center for the sale of equipment and solutions throughout North America.

Cristian Stanciu
Senior Information Technology Consultant

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Stanpro

Standard Products is one of the largest lighting companies in Canada. SCOPTEL IPBX's Montreal head office facilities provide telephony services to 500 multi-site users with offices in Vancouver, Winnipeg, Toronto, Quebec City, St. John's (NB), Dartmouth (NE) and Chicago (USA).

Stanpro operates a customer contact center for customer service and uses softphones for receptionists. Also, hundreds of SCOPCOMMs were installed to allow employees to telecommute and be connected to their phones via PC.

Yan Carrière
Network Administrator

»

About
ScopServ

ScopServ was founded by a team of Developers and Telephony Experts to release our flagship product the ScopTel IPPBX.

The ScopTel IPPBX is ScopServ’s IP Telephony software package that combines best of breed communication tools with comprehensive Enterprise Telephony features.

In a constantly evolving communications landscape where businesses need every possible modern advantage, ScopTel adapts to:

  • Meet the current requirements and future needs of customers.
  • Adapt to multiple work environments and conditions.
  • Simplify operations and administrative tasks.

ScopServ’s vision is to provide businesses best of breed high quality products and applications that quickly evolve to meet the needs of a constantly changing marketplace.

Launched in 2018, SCOPCLOUD, ScopServ's fully managed cloud service, has all the power of SCOPTEL IPBX and also provides a robust, reliable and secure interconnection to the North American telephone network.

Hundreds of testimonies of confidence and satisfaction are the pride and reputation of ScopServ International Inc. every day.

250 000+ endpoints
ScopServ is present in more than 50 countries
in the 2 to 50 User Range
+ than 500 SMEs in Quebec alone
More than 500 companies
in the 50 User Range and +
Contact us today for more information.
1 866 722-3292