Terms of Use & Privacy Policy

Terms of Use and Privacy Policy

ScopServ™ International recognizes that its customers, visitors, users, and others who use www.scopserv.com or other websites owned and/or operated by ScopServ™ International value the protection of their privacy. This Privacy Policy describes in detail important information regarding the use and sharing of users’ personal data collected on scopserv.com websites. The purpose of this Privacy Policy is to provide you with enough information to make an informed decision and to begin or continue using the scopserv.com website.

This Privacy Policy is incorporated into the Terms of Use and forms part of the ScopServ™ International Terms of Service. Your use of the ScopServ™ website and any personal data you provide on our sites are subject to this Privacy Policy as well as our Terms of Service.

Please note that any image, video, or any other content posted by a user on the ScopServ™ website becomes public property and is therefore no longer considered “personally identifiable information” — that is, information that identifies the user — and, as such, this Privacy Policy does not apply to it.

What information does ScopServ™ International collect?

After registration, payment for a product or service, and whenever you visit the scopserv.com website or log into your account, we collect certain types of information, as described in the following paragraphs.

Information provided by the user: personally identifiable information, such as first name, last name, and email address, that you provide to ScopServ™ when registering with ScopServ or when participating in various activities on the ScopServ™ website, such as adding images and titles, uploading videos, or contributing to our forums.

Cookies: when you visit the scopserv.com website, we may send one or more cookie files — a small file containing a string of alphanumeric characters — to your device, which uniquely identifies your browser. We use both session cookies and persistent cookies. A persistent cookie remains on your computer’s hard drive after you close your browser. Persistent cookies may be used by your browser during future visits to the site. This type of cookie can be deleted by following the instructions in your browser’s help tool. A session cookie is a temporary file that is deleted when the browser is closed. You can configure your browser to reject all cookies or to indicate whether a cookie is being sent. However, certain features of the scopserv.com website may not be accessible if cookies are not enabled in your browser.

Log files: log data is automatically reported by your browser when you view a website. When registering or viewing a scopserv.com website, our servers automatically record information that your browser sends when you visit a website. These log files may include information such as your request, IP address, browser type and language, exit pages, URL, platform type, number of clicks, domain name, landing pages, pages visited and their order, the time you spend on particular pages, the date and time of the request, and one or more cookies that uniquely identify your browser.

How we use this information

When you provide us with personally identifiable information through a scopserv.com website, we use your personal data to operate, maintain, and provide you with all components and features of the scopserv.com website.

Any personal information or content that you voluntarily disclose online becomes publicly available and may be collected and used by others. Any image, title, video, or other content that you post on a scopserv.com website may be disclosed on the Internet and through other channels and may be accessible to the general public.

We may use your email address for purposes other than administrative or marketing purposes, such as sending notices regarding changes to the scopserv.com website or improving customer service. We use both personally identifiable information and non-personally identifiable information, such as anonymous user data, cookies, IP address, browser type, clickstream data, etc., to improve the quality and appearance of the scopserv.com website, promote it, create new tools and features, improve its functionality and our service by collecting, tracking, and analyzing our users’ preferences and trends.

We use cookies and information stored in our log files to:
(a) store information so that you do not have to re-enter it during your current or future visits to the scopserv.com website;
(b) provide customized and personalized content and information;
(c) determine the effectiveness of our marketing campaigns;
(d) compile data such as the total number of visitors and bandwidth usage;
(e) diagnose technical problems reported by our users or technicians related to IP addresses controlled by a particular Internet company or ISP; and
(g) access your data after you log in.

When do we share this information?

We share personally identifiable information and non-personally identifiable information with our subsidiaries, which process it on our behalf. We require these parties to agree to process this information in accordance with the Privacy Policy, and we make reasonable efforts to limit their use of such information and to ensure that appropriate confidentiality and security measures are employed.

We may disclose personally identifiable information and non-personally identifiable information when legally required or when we believe in good faith that such action is necessary to comply with Canadian provincial laws, such as Canadian copyright law, a court order, subpoena, or warrant.

It may be necessary to share this information in order to investigate, prevent, or initiate legal action regarding illegal or suspected illegal activities, including, without limitation, fraud, potential threats to public safety or personal safety, violations of our Terms of Service, and other activities prohibited by law.

ScopServ™ International reserves the right to disclose personally identifiable information and/or non-personally identifiable information when ScopServ™ believes in good faith that it is appropriate or necessary to enforce our Terms of Service, protect itself from liability, investigate and defend against third-party claims and allegations, assist government enforcement agencies, protect the security or integrity of our websites, products, and services, and exercise or protect the rights, property, or personal safety of ScopServ International, our staff, our users, or others.

Your choices

You may, of course, refuse to share your personally identifiable information through the scopserv.com website, in which case ScopServ™ International may not be able to provide you with certain services. You may update or correct your personal profile information and email preferences at any time by visiting your profile page. Please note that multimedia files uploaded by users to the scopserv.com website cannot be deleted and remain subject to our Terms of Service.

To protect your privacy and security, we take reasonable measures, such as requesting a unique password, to verify your identity before authorizing access to or modification of your profile. You are responsible for maintaining the confidentiality of your unique password and all information related to your account at all times.

Our commitment to data protection

ScopServ™ International uses commercially reasonable physical, administrative, and technical safeguards to preserve the integrity and security of your personal information. However, we cannot ensure or guarantee the security of the information you provide to ScopServ™ International, and you do so at your own risk. Once we have received the information you have provided, ScopServ International uses commercially reasonable efforts to ensure the security of our system. However, please note that this does not guarantee that such information will not be accessed, disclosed, modified, or destroyed as a result of a breach of one of our physical, technical, or administrative safeguards.

If ScopServ™ becomes aware that its security system has been breached, we may attempt to notify you by email so that you can take appropriate protective measures. If our security system is breached, ScopServ™ may post a notice on our website regarding the breach. To receive a free written notification regarding the security breach, or to withdraw your consent to receive electronic notifications, you should notify our customer service department.

Changes and updates to this Privacy Policy

This Privacy Policy may be revised periodically, which will be reflected in the “last updated” notice below. Please revisit this site to stay informed of any changes. In general, we use your personal information according to the terms described in the Privacy Policy in effect at the time we received the personal information you provided. Your continued use of the site constitutes your acceptance of this Privacy Policy and any subsequent revisions.

Your comments

If you have any questions or comments regarding this Privacy Policy or the scopserv.com website, please contact ScopServ International by email at info@scopserv.com.